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Friday, March 29, 2019

NENA CHRIE / Penn State University Welcome, Dr. Suzanne Bagnera (ICHRIE NENA Federation) & Dr. Donna Quadri-Felitti (Penn State University)

3:30pm - 4:00pm

Oak Building

11:30am-3:00pm

201 Mateer Building

Conference Registration

**Please consider grabbing some lunch in Café Laura to see some of our students in action**

4:00pm - 5:00pm

Oak Building

Opening Keynote: Lorraine Sileo, Senior Vice President, Research & Business Operations, PhoCusWright

5:00pm - 6:00pm

Café Laura

Welcome Reception, Sponsored by American Hotel & Lodging Educational Institute, featuring some local food favorites and a fun, energetic Penn State performance for everyone to enjoy.

6:00pm

1:00pm - 3:15pm

Mateer Building Lobby

Convene for Group Tours, Departure is at 12:45pm for Beaver Stadium and Penn Stater & Hotel Conference (IACC Certified Hotel)

Theresa Lind
Director of Networking
ICHRIE NENA Federation
Email: lindtl@jmu.edu

Saturday, March 30, 2019

Networking Breakfast

8:00am - 9:00am

Nittany Lion Inn

8:00am - 8:30am

Nittany Lion Inn

Conference Registration

9:00am - 10:30am

104 Keller

Opening Session: High-Tech/ High Touch Research in Hospitality

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Part 1: Keynote - Flash Back: Two decades of innovative scholarship on guest-facing technology by Dr. Anna Mattila, Marriott Professor of Lodging Management, Professor-in-Charge of Graduate Programs Penn State School of Hospitality Management

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Part 2: Panel Discussion - Flash Forward: What's ahead for hospitality high-tech/ high touch research joining Dr. Anna Mattila and Lorraine Silieo will be Dr. Ajay Aluri, Director, West Virginia University's Hospitality Innovation and Technology Lab and Associate Professor of Hospitality and Tourism Management. Moderated by Dr. Gilpatrick Hornsby, Assistant Professor, James Madison University 

10:45am - 11:30am

112, 113, 114 Keller

Paper Presentation Sessions, Breakouts

3:45pm - 4:00pm

104 Keller

Refreshments and Networking Break

1:00pm - 2:30pm

Mateer Building

Optional Tours of Penn State's School of Hospitality Management Research Facilities (Gaming Lab, Sensory Lab, Research Kitchen, Café Laura, Oak Building) as well as an opportunity for you to participate in some of the current research studies being conducted on site by doctoral students with Penn State's School of Hospitality Management.   

11:30am - 1:00pm

Café Laura

Networking Lunch & Poster Presentations

2:30pm - 3:45pm

104 Keller

Hotel: An American History, Andrew K. Sandoval-Strausz - Director of Latin Studies Program, Distinguished Lecturer, (Penn State University)

4:45pm - 5:15pm

104 Keller

Rapid Research Presentations 

Moderated by Dr. Fred Mayo (New York University)

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5:30pm - 6:00pm

Nittany Lion Inn

Awards

Presented by Dr. Suzanne Bagnera and Dr. Gilpatrick Hornsby

6:00pm - 7:00pm

Nittany Lion Inn

Cocktail Reception and Social Gathering

Sunday, March 31, 2019

High-Tech/ High Touch Teaching Insights Legacy Lecture Series

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Part 1: The Nena Legacy Lecture with Dr. Fred Mayo, NYU Clinic Professor, retired, past president, ICHRIE, author, and CHE Educator interviewed by Dr. Donna Quadri-Felitti.

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Part 2: Blending technology in hospitality teaching across varying educational settings and contexts panel, joining by Dr. Fred Mayo will be Suzanne Bagnera, Clinical Associate Professor, Boston University School of Hotel Administration, Beth Egan, Assistant Professor, Northampton Community College. Moderated by Dr. Donna Quadri-Felitti. 

9:00am - 10:30am

104 Keller

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Breakfast

8:00am - 9:00am

Nittany Lion Inn

10:30am - 12:00pm

117 Mateer

NENA Federation Meeting

12:00pm

Conclusion of Conference

Conference Key Contacts
Dr. Donna Quadri-Felitti
Marvin Ashner Director & Associate Professor
Penn State University School of Hospitality Management
Email: dlq3@psu.edu
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Dr. Suzanne Bagnera 
ICHRIE NENA Federation
Email: sbagnera@bu.edu
 
 
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Ms. Theresa Lind. M.Ed., CMP, CWP
Director of Networking and Conference Chair
ICHRIE NENA Federation
Email: lindtl@jmu.edu
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